White-label · 100% human · Shopify-native
Bug reporting for Shopify apps
Bug reporting turns scattered merchant complaints into clean, actionable issues. We collect, reproduce where possible, de-duplicate and report bugs and real user feedback so your product team gets clear insights instead of noise.
What's included
What Bug reporting covers
- Structured bug logging with steps and context
- Reproduction and de-duplication
- Severity tagging and prioritization input
- Real user feedback and feature-request collection
- Clean reports delivered to your product team
Why it matters
Good bug reports save engineering hours and surface the issues that actually drive churn. We do the filtering so your team fixes the right things first.
Questions
Frequently asked questions
How do bugs reach our team?
We deliver structured reports into your workflow (for example your issue tracker or a shared Slack channel) with steps, context and severity — so they're ready to action.
Explore
Other support services
Ready to hand off bug reporting?
support@kivosupport.comBook a free consultation and we'll tailor a plan to your Shopify app.