Kivo Support

Our Services

At Kivo Support, we’re dedicated to helping Shopify app developers succeed by delivering reliable, around-the-clock support.

Our Services

Experience 24/7 customer support built specifically for Shopify app developers. Let us manage your frontline support so you can focus on building and growing your app. While you innovate, we’ll take care of your merchants.

Service 1

24/7 App Support

Round-the-clock support for your Shopify app users, so you don’t miss a beat.

Service 5

Email Support

Professional email support that reflects your brand voice and values.

Service 3

Social Media Support

Capture and organize Social media posts and reply customer queries from different social media platforms.

Service 4

Live Chat

We handle live chat so you can focus on development without interruption.

Service 2

Bug Reporting

We log and report detailed bugs and feedback from your customers.

Service 6

Helpdesk Management

We organize and streamline support tickets via your chosen helpdesk tool.

Why Choose KivoSupport?

At KivoSupport, we specialize in customer service for Shopify app businesses. Our pay-as-you-go support model means you get flexibility with zero long-term commitment.

🔹 24/7 Technical Support

Round-the-clock assistance for technical and theme issues across all time zones — your users never feel stranded.

🔹 24/5 Live Chat, Call & Email

Our team is available via live chat, email, or scheduled calls — ensuring fast and human responses, always.

🔹 Documentation & Custom Support

Easy-to-follow help docs and personalized support based on your business hours and coverage needs.

Customer Support Illustration

Our Partners