Experience 24/7 customer support built specifically for Shopify app developers. Let us manage your frontline support so you can focus on building and growing your app. While you innovate, we’ll take care of your merchants.
Round-the-clock support for your Shopify app users, so you don’t miss a beat.
Professional email support that reflects your brand voice and values.
Capture and organize Social media posts and reply customer queries from different social media platforms.
We handle live chat so you can focus on development without interruption.
We log and report detailed bugs and feedback from your customers.
We organize and streamline support tickets via your chosen helpdesk tool.
At KivoSupport, we specialize in customer service for Shopify app businesses. Our pay-as-you-go support model means you get flexibility with zero long-term commitment.
Round-the-clock assistance for technical and theme issues across all time zones — your users never feel stranded.
Our team is available via live chat, email, or scheduled calls — ensuring fast and human responses, always.
Easy-to-follow help docs and personalized support based on your business hours and coverage needs.