Kivo Support

Real Humans. Real Support. Real Conversions.

White-Label Support for Your Shopify App

KivoSupport is your behind-the-scenes support team for Shopify apps, turning trial users into paying customers with excellent human support.

24/7 Support > Happier Customers

Your users get solutions. Sit back and relax. We provide support that sells From setup snags to advanced use cases, we handle the questions, hiccups, and hand-holding. So you can stay focused on shipping.

Service 1

24/7 App Support

Round-the-clock support for your Shopify app users. Never miss a bug report, question, or opportunity to impress.

Service 5

Email Support

Timely, thoughtful replies that sound like your brand; not a script. We handle your inbox with care.

Service 3

Social Media Support

Stay on top of tweets, DMs, and comments. We track, organize, and respond to user questions across your platforms.

Service 4

Live Chat

We keep your live chat covered, so your users get answers in real-time—and you stay focused on building.

Service 2

Bug Reporting

We surface real user issues and feedback with clear, actionable reports. No more digging through vague complaints!

Service 6

Helpdesk Management

We manage, organize, and triage support tickets inside your preferred tool. So nothing slips through the cracks.

Trusted By Top Shopify Developers

Got Questions? We’re All Ears!

Reach out anytime. We’re here to help you figure out if Kivo’s the right fit for your team and your users.


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